Using a customer-centric approach to problem-solving benefits both the organization and customer, developing unique solutions to persistent problems.
A design team that's well-grounded in design thinking methods can help with larger strategy while also working on those nagging product challenges that don't seem to get solved over time.
Using a customer-centric approach to problem-solving benefits both the organization and customer, developing unique solutions to persistent problems.
What are the key benefits that an organization can gain when moving to a human-centered design method?
